Ancillary Services Coordinator

Description

Manage external diagnostic services and medical equipment to ensure seamless integration into the ONOT ecosystem.

 

Duties

  1. Coordinate and secure precise appointments for in-centre laboratory tests and complex radiological investigations (MRI, CT, Biopsies) with partner facilities.
  2. Manage the logistical dispatch of home phlebotomists on strict schedules.
  3. Track the ETA of diagnostic reports, enforce vendor SLAs, and securely upload results to the digital Vault immediately upon receipt.
  4. Accompany VIP clients to diagnostic centres to physically govern their transit and ensure they bypass general waiting rooms.
  5. Audit the strict “Chain of Custody” for biological samples from the patient’s home to the external lab to prevent degradation or rejection.
  6. Coordinate the sourcing, delivery, and setup of Home Medical Equipment (HME).

 

Availability

Must be available for on-call duty and potential night/weekend shifts to manage cases and be highly proactive anticipating equipment needs and diagnostic delays before they happen. Requires a high-pressure, fast-paced logistics mindset.

 

Requirements

  1. Education: Certificate, Diploma, or Degree in Biomedical and Allied Health Sciences (Medical Laboratory Science / Radiography), Healthcare Administration, or Logistics.
  2. Experience: 2+ years in healthcare operations, radiography, laboratory science, or medical equipment coordination.
  3. Mindset: A high-pressure, fast-paced logistical thinker who anticipates delays before they happen.
  4. Communication: A firm, assertive communication style capable of holding third-party vendors accountable to our elite standards.

 

Contract Type

Full-time/ Part-time

 

Application Deadline

30th June 2026