Description
Manages non-clinical logistics to remove friction for the family. Responsibilities include booking accommodations, managing transportation, and sourcing specific dietary needs.
Duties
- Arrange travel, lodging, and medical appointments.
- Provide 24/7 client support.
- Handle special requests and emergencies.
- Liaise with service providers.
- Ensure seamless experience for clients.
Availability
Must be prepared for a rotating schedule that includes night shifts, weekends, and holiday coverage to support clients 24/7. Overtime is often required to resolve complex logistical issues.
Requirements
- Degree in Hospitality, Healthcare Management, or related field.
- At least 2 years in concierge or VIP client services.
- Excellent planning and communication skills.
- Multilingual fluency preferred.
Contract Type
Full-time/ Part-time
Application Deadline
30th June 2026